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Linzumi Terms of Service

Last updated: June 7, 2026

These Terms of Service ("Terms") govern access to and use of Linzumi's public website, waitlist, hosted application, mobile applications, backend APIs, WebSocket services, GitHub integration, agent workflows, and related services (collectively, the "Service"). These Terms are between Linzumi, Inc. ("Linzumi", "we", "us") and the person or organization using the Service ("Customer", "you").

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. Starting Point And Order Of Precedence

These Terms are intended as Linzumi's click-through SaaS terms. For enterprise customers, Linzumi may use a signed order form or cloud service agreement instead. If a signed agreement is in effect for the same account or workspace, that signed agreement controls over these Terms.

These Terms are drafted to align with the Common Paper Standard Terms of Service and Cloud Service Agreement structure, with Linzumi-specific additions for GitHub integrations, AI processing, and workspace automation.

2. The Service

Linzumi helps customers delegate, inspect, and coordinate software and product work using AI-assisted agents, project workspaces, GitHub integrations, generated artifacts, and collaboration tools.

The Service may include:

  • The public marketing website at linzumi.com and related pages.
  • Waitlist, onboarding, support, and product communications.
  • The hosted application at app.linzumi.com.
  • Linzumi mobile applications.
  • Backend HTTP APIs and WebSocket services at serve.linzumi.com.
  • Project workspaces, documents, specs, chats, and generated artifacts.
  • AI-assisted planning, drafting, review, coding, summarization, transcription, and image generation.
  • GitHub integration, through the Linzumi GitHub App and GitHub OAuth, for reading and, where enabled, writing repository, pull request, issue, check, action, status, and content data, depending on granted permissions.
  • Runtime, agent, compiler, and review workflows.

3. Accounts And Access

You are responsible for the accuracy of account information, for keeping credentials secure, and for all activity under your account, organization, installation, or workspace.

You must promptly notify Linzumi of unauthorized access or suspected compromise.

Linzumi may suspend or limit access if we reasonably believe an account is compromised, violates these Terms, creates security risk, or could harm the Service, customers, GitHub, third-party providers, or the public.

4. Customer Content

"Customer Content" means content, code, repository data, pull request data, issues, documents, chats, prompts, audio, images, specs, files, instructions, feedback, and other materials submitted to, generated in, or connected to the Service by or for Customer.

As between Customer and Linzumi, Customer retains ownership of Customer Content. Customer grants Linzumi a limited license to host, copy, process, transmit, display, modify, and create derivative materials from Customer Content only as needed to provide, secure, support, improve, and operate the Service, and as otherwise permitted by these Terms.

Customer retains rights to its source code, repositories, project files, documentation, messages, and other Customer Content. Linzumi does not claim ownership of Customer's code or repository content.

Customer represents that it has the rights and permissions needed to provide Customer Content to Linzumi and to authorize processing through the Service.

5. GitHub Integration

If Customer installs the Linzumi GitHub App or authorizes Linzumi through GitHub OAuth, Customer authorizes Linzumi to access GitHub data according to the permissions granted during installation or authorization.

Depending on the permissions Customer grants and the features Customer enables, Linzumi may read GitHub data, including repository metadata, contents, pull requests, issues, checks, actions, and commit statuses, and may write to GitHub on Customer's behalf, including opening, updating, or merging pull requests, posting pull request or review comments, and updating related repository state.

Linzumi performs GitHub write operations only where Customer has granted the necessary permissions and enabled a feature that uses them. Customer is responsible for managing GitHub organization membership, repository access, GitHub App installations, OAuth authorizations, and GitHub permissions.

6. AI Features

The Service uses artificial intelligence and machine learning systems from Linzumi and third-party providers. AI-generated outputs may be inaccurate, incomplete, unsafe, duplicative, or unsuitable for Customer's intended use.

Customer is responsible for reviewing, testing, validating, and approving AI outputs before using, publishing, deploying, merging, or relying on them.

Unless otherwise agreed in writing, Linzumi will not use Customer Content to train Linzumi foundation models. Linzumi may reach AI providers and external AI/token services directly and/or through model-routing providers, and reserves the right to add, remove, change, or route between providers as the Service evolves. By using AI features, Customer authorizes Linzumi to route Customer Content and related metadata to the providers and external services Linzumi selects to provide, secure, meter, support, and improve those features. Third-party AI providers and external services may process Customer Content as subprocessors or service providers according to their applicable terms and data processing commitments.

Additional AI-specific terms are available at https://serve.linzumi.com/ai-terms.

7. Restrictions

Customer will not:

  • Use the Service unlawfully or in violation of third-party rights.
  • Attempt unauthorized access to systems, accounts, repositories, data, or networks.
  • Use the Service to generate, deploy, or facilitate malware, credential theft, spam, abusive automation, or deceptive activity.
  • Circumvent security, rate limits, access controls, or usage restrictions.
  • Upload content that Customer lacks rights to process.
  • Use the Service to process regulated sensitive data unless Linzumi has expressly agreed in writing.
  • Reverse engineer the Service except where law prohibits this restriction.
  • Resell or provide the Service to third parties except as expressly permitted.

The Acceptable Use Policy at https://serve.linzumi.com/acceptable-use-policy applies to all use of the Service.

8. Customer Responsibilities

Customer is responsible for:

  • Configuring integrations and access permissions.
  • Ensuring users who access Linzumi websites, the hosted app, mobile apps, or backend services are authorized to do so.
  • Reviewing AI outputs and automated changes.
  • Reviewing, approving, rejecting, reverting, merging, deploying, or otherwise managing actions taken or proposed by Linzumi agents.
  • Maintaining backups of important content where appropriate.
  • Complying with laws and obligations applicable to Customer Content.
  • Ensuring users are authorized and trained to use the Service.
  • Not submitting secrets, credentials, sensitive personal information, or regulated data unless the Service documentation expressly supports that use.

9. Agent Workflows And Customer Control

Linzumi agents may draft plans, generate content, inspect code, propose changes, run tools, create artifacts, or prepare and perform repository-related actions, including GitHub write operations where Customer has enabled and permissioned them. Customer is responsible for configuring agent permissions, supervising agent activity, reviewing outputs, and deciding whether to use, merge, deploy, publish, or rely on agent work.

Unless Linzumi expressly agrees otherwise in writing, Linzumi is not responsible for Customer's deployment, publication, merge, release, approval, or other use of agent-generated work. Customer should maintain appropriate review, testing, rollback, access-control, and production-release processes.

10. Privacy And Security

Linzumi's Privacy Policy at https://serve.linzumi.com/privacy-policy explains how Linzumi collects and processes personal information.

Linzumi will maintain administrative, technical, and organizational safeguards designed to protect Customer Content. Specific security commitments, if any, must be set out in a signed agreement.

No online service can be guaranteed perfectly secure. Customer should use appropriate access controls, secret management, code review, and deployment protections.

11. Third-Party Services

The Service may interoperate with third-party services, including GitHub, OpenAI, OpenRouter, Anthropic, Google/Gemini, Cerebras, Groq, Wafer, InstantDB, AWS, Netlify, Resend, Slack, Sentry, Superlog, Apple, Tailscale, and others listed at https://serve.linzumi.com/subprocessors.

Third-party services are governed by their own terms and policies. Linzumi is not responsible for third-party services outside Linzumi's control.

12. Fees And Payment

The Service may include free plans, paid subscriptions, usage-based charges, trials, credits, or enterprise plans. The applicable fees, limits, billing period, included usage, overage rates, and taxes will be shown in the checkout flow, order form, marketplace plan, invoice, pricing page, or other written notice.

Subscriptions may renew automatically unless cancelled according to the applicable plan terms. Usage-based charges may be billed in arrears, deducted from prepaid credits, or charged according to the applicable plan. Customer is responsible for applicable taxes, payment information, and authorized use of the account.

Unless otherwise stated in a signed agreement or required by law, fees are non-refundable.

13. Beta Features

Some features may be offered as alpha, beta, preview, experimental, or limited-release features. These features may change, break, produce unexpected results, or be discontinued at any time. They are provided "as is" unless otherwise stated in a signed agreement.

14. Feedback

Customer may provide feedback, suggestions, ideas, or recommendations. Linzumi may use feedback without restriction or obligation, provided Linzumi does not disclose Customer's confidential information in doing so.

15. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect confidential information and will use it only for purposes related to the Service or the parties' relationship.

Confidential information does not include information that is public, independently developed, rightfully received from another source, or approved for release.

16. Disclaimers

Except as expressly stated in these Terms or a signed agreement, the Service is provided "as is" and "as available". Linzumi disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and error-free operation to the maximum extent permitted by law.

17. Limitation Of Liability

To the maximum extent permitted by law, Linzumi's total liability arising out of or related to the Service will not exceed the greater of $100 or the fees paid by Customer to Linzumi for the Service during the 12-month period before the event giving rise to liability.

Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business interruption, even if advised of the possibility.

18. Indemnity

Customer will defend and indemnify Linzumi from third-party claims arising from Customer Content, Customer's misuse of the Service, Customer's violation of these Terms, or Customer's violation of third-party rights or applicable law.

19. Term And Termination

Customer may stop using the Service at any time. Linzumi may suspend or terminate access for material breach, security risk, non-payment, unlawful use, or discontinuation of the Service.

After termination, Linzumi may delete Customer Content according to the Privacy Policy, retention practices, applicable law, and any signed agreement. Provisions that by their nature should survive termination, including ownership, confidentiality, disclaimers, limitations of liability, indemnity, and dispute resolution, will survive.

20. Copyright And DMCA

Linzumi respects intellectual property rights and responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act ("DMCA"). If you believe content available through the Service infringes your copyright, send a notice to Linzumi's designated agent at legal@linzumi.com that includes:

  • Identification of the copyrighted work claimed to be infringed.
  • Identification of the allegedly infringing material and information reasonably sufficient to locate it.
  • Your contact information.
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
  • Your physical or electronic signature.

Linzumi may remove or disable access to allegedly infringing material and may terminate the accounts of repeat infringers in appropriate circumstances. The submitter of removed material may be able to provide a counter-notice as permitted by the DMCA. DMCA notices and counter-notices may be sent to legal@linzumi.com.

21. Export Controls And Sanctions

Customer must comply with all applicable export control, import, and economic sanctions laws and regulations, including those of the United States. Customer represents that it is not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive sanctions, and that it is not on, or owned or controlled by a party on, any applicable restricted-party or sanctions list. Customer will not use, export, re-export, or make the Service available in violation of these laws, and will not use the Service for any prohibited end use.

22. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 23.

23. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have disputes decided by a jury or as part of a class.

23.1 Informal Resolution

Before starting an arbitration or other proceeding, the parties will try in good faith to resolve any dispute informally by sending a written description of the dispute to the other party (to Linzumi at legal@linzumi.com) and allowing at least 30 days to resolve it.

23.2 Binding Arbitration

Except for the matters described in Section 23.4, any dispute, claim, or controversy arising out of or relating to the Service or these Terms that is not resolved informally will be resolved by final and binding arbitration administered by a recognized arbitration provider, such as the American Arbitration Association (AAA), under its applicable rules then in effect. The arbitration will be conducted in the English language, and judgment on the award may be entered in any court of competent jurisdiction.

23.3 Class Action And Jury Trial Waiver

To the maximum extent permitted by law, disputes will be resolved only on an individual basis. Customer and Linzumi each waive any right to a jury trial and any right to participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. If this Section 23.3 is found unenforceable as to a particular claim, that claim will be severed and may proceed in court, while all other claims remain in arbitration.

23.4 Exceptions

Either party may bring an individual claim in small claims court where the claim qualifies, and either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or security.

23.5 Opt-Out

Customer may opt out of this Section 23 by sending written notice to legal@linzumi.com within 30 days of first accepting these Terms. A valid opt-out applies only to Section 23 and does not affect the rest of these Terms.

24. Changes To These Terms

Linzumi may update these Terms from time to time. If changes are material, Linzumi will provide notice through the Service, by email, or by other reasonable means. Continued use after the effective date means Customer accepts the updated Terms.

25. General

  • Entire Agreement. These Terms, together with any policies referenced here and any signed agreement, are the entire agreement between the parties regarding the Service and supersede prior or contemporaneous understandings on that subject.
  • Severability. If any provision is held unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
  • Assignment. Customer may not assign these Terms without Linzumi's prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets. Linzumi may assign these Terms. Any other attempted assignment is void.
  • Waiver. A party's failure to enforce a provision is not a waiver of its right to enforce it later.
  • Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
  • Notices. Linzumi may provide notices through the Service, by email, or by other reasonable means. Notices to Linzumi should be sent to legal@linzumi.com.
  • Independent Contractors. The parties are independent contractors, and these Terms do not create any partnership, joint venture, agency, or employment relationship.
  • Relationship To Other Policies. The Acceptable Use Policy, Privacy Policy, AI Terms, and other policies referenced in these Terms are incorporated by reference.

26. Contact

Linzumi, Inc.
Mailing address available upon request.
Email: legal@linzumi.com